Effective Date: April 21, 2026

Peoria Heights Chamber of Commerce ("we," "us," or "our") respects your privacy. This Privacy Policy explains how information is collected, used, disclosed, and protected when you use the Peoria Heights Chamber of Commerce mobile application (the "App") and any related services.

By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use the App, we may collect the following categories of information:

a. Information You Provide Directly

Name
Email address
Phone number
Messages, feedback, or support requests
Information submitted through forms, event registrations, or newsletter signups

b. Information Collected Automatically

Device type and operating system
App version
IP address
Mobile device identifiers
App usage data and interactions
Crash reports and diagnostics
Approximate location based on IP address or device settings

c. Location Information

With your permission, the App may access your device location to help provide local recommendations, maps, directions, events, or nearby attractions. You may disable location access at any time in your device settings.

d. Information from Third Parties

We may receive information from analytics providers, mapping services, social media integrations, or other service providers that support the App.

2. How We Use Information

We may use information we collect to:

Provide, operate, and improve the App
Personalize content and recommendations
Display attractions, events, dining, lodging, and tourism information
Respond to inquiries and customer support requests
Send updates, alerts, or newsletters (where permitted)
Analyze performance and user engagement
Detect, prevent, and address fraud, abuse, or security issues
Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share information with:

Service providers that help operate the App (such as hosting, analytics, mapping, notifications, or customer support providers)
Event partners or tourism partners when you voluntarily register for an event or request services
Law enforcement or government authorities when required by law
A successor entity in connection with a merger, acquisition, or asset sale

4. Analytics and Tracking Technologies

We may use analytics tools and similar technologies to understand how users interact with the App, improve functionality, and measure performance.

Depending on your region, you may have choices regarding tracking permissions or consent requests presented through your device or within the App.

5. Push Notifications

If enabled, we may send push notifications related to local events, attractions, offers, alerts, or App updates. You can disable notifications at any time through your device settings.

6. Data Retention

We retain information only as long as necessary for the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including rights to:

Access your data
Correct inaccurate data
Request deletion
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request a copy of your data where applicable

To exercise rights, contact us using the details below.

9. Children's Privacy

The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it as required by law.

10. Third-Party Services and Links

The App may contain links to third-party websites, booking platforms, maps, ticketing providers, or services not operated by us. We are not responsible for their privacy practices. Please review their policies separately.

11. International Users

If you access the App from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted in the App or through other appropriate channels. Continued use of the App after updates become effective means you accept the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or privacy practices, contact us at:

Peoria Heights Chamber of Commerce
Email:

Effective Date: April 21, 2026

These Terms and Conditions ("Terms") govern your access to and use of the Peoria Heights Chamber of Commerce mobile application (the "App") and any related websites, content, features, and services provided by Peoria Heights Chamber of Commerce ("we," "us," or "our"). By downloading, accessing, or using the App, you agree to be bound by these Terms.

1. Use of the App

You may use the App only for lawful purposes and in accordance with these Terms. You agree not to:

Violate any applicable law or regulation
Interfere with the operation or security of the App
Attempt unauthorized access to systems or accounts
Upload malicious code or harmful content
Use the App in a way that could damage, disable, or impair services
Misrepresent your identity or affiliation

2. Eligibility

You must be at least 13 years old to use the App. If you are under the age of majority in your jurisdiction, you may use the App only with permission of a parent or legal guardian.

3. Accounts and User Submissions

Some features may allow you to submit forms, inquiries, reviews, event registrations, or other content. You are responsible for information you submit and agree it will not be unlawful, defamatory, infringing, misleading, or harmful.

We may remove content or restrict access at our discretion.

4. Tourism and Business Information

The App may provide information about local businesses, events, attractions, promotions, dining, lodging, maps, hours, and directions. We strive for accuracy, but do not guarantee that any listing or information is complete, current, or error-free. Details may change without notice.

You should independently verify pricing, availability, hours, reservations, accessibility, safety conditions, and event details with the relevant provider.

5. Third-Party Services

The App may link to or integrate with third-party websites or services. We do not control and are not responsible for third-party content, products, services, or practices. Your use of third-party services is subject to their own terms and policies.

6. Intellectual Property

The App and its content, including text, graphics, logos, designs, software, and compilations, are owned by us or our licensors and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, reverse engineer, create derivative works from, or exploit any part of the App except as expressly permitted by law or with written permission.

7. App Store Terms

If you downloaded the App through an app marketplace such as the Apple App Store or Google Play, you also agree to any applicable marketplace terms. Apple and Google are not responsible for providing maintenance or support for the App except as required by law.

8. Privacy

Your use of the App is also governed by our Privacy Policy.

9. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

We do not warrant that the App will be uninterrupted, secure, error-free, or free of harmful components.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PEORIA HEIGHTS CHAMBER OF COMMERCE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, GOODWILL, OR BUSINESS INTERRUPTION ARISING FROM OR RELATED TO YOUR USE OF THE APP.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE APP SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU PAID TO USE THE APP, WHICHEVER IS GREATER.

11. Indemnification

You agree to defend, indemnify, and hold harmless Peoria Heights Chamber of Commerce and its affiliates from claims, liabilities, damages, losses, and expenses arising from your misuse of the App, your violation of these Terms, or your violation of any rights of another party.

12. Suspension and Termination

We may suspend, restrict, or terminate your access to the App at any time, with or without notice, if we believe you violated these Terms or if necessary to protect users, systems, or our interests.

13. Changes to the App or Terms

We may modify, suspend, discontinue, or update the App or these Terms at any time. Updated Terms become effective when posted. Continued use of the App after changes means you accept the revised Terms.

14. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles, except where otherwise required by applicable law.

15. Contact Us

Questions about these Terms may be sent to:

Peoria Heights Chamber of Commerce
Email: team@swarmdigitalsolutions.com
Website: https://www.peoriaheightschamber.com

14. Apple App Store Compliance Notice

If the App accesses protected device features such as location, notifications, camera, photos, or contacts, permission will be requested through your device before access is granted. You may revoke permissions at any time in your device settings.

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